Routing patterns
Configure routes in the panel based on:
- Exact address:
support@email.yoursite.com - Wildcard:
orders+*@email.yoursite.com(catchesorders+1234@...) - Regex against recipients for advanced cases
Built for replies, support tickets and email-based orders. No IMAP polling, no manual parsing.
Configure routes in the panel based on:
support@email.yoursite.comorders+*@email.yoursite.com (catches orders+1234@...){
"id": "in_b3c4...",
"received_at":"2026-05-14T08:12:00Z",
"from": { "email":"customer@example.com", "name":"Jane Doe" },
"to": "support@email.yoursite.com",
"subject": "Issue with my order",
"text": "Hi, I have a problem...",
"html": "Hi...
",
"headers": { "Message-ID":"...", "DKIM-Signature":"..." },
"attachments":[
{ "name":"photo.jpg", "size":48211, "url":"https://files.targetsmtp.it/in/...", "content_type":"image/jpeg" }
],
"spf": "pass",
"dkim": "pass",
"spam_score": 0.4
}Attachments are stored in temporary storage (7 days), accessible via signed URL.